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Family Action - Talking Point Plus

Family Action Talking Point Plus is an Emotional Health and Wellbeing Service which provides counselling and therapeutic support for anyone aged 13-19 (up to 25 with additional difficulties) living in the Royal Borough of Greenwich.

 Our service is to support young people from Universal up to Tier 2. We can help them with the following:

  •  Stress, sadness, anger, worry and other difficult feelings
  •  Risk taking, self-harm and other behavioural issues
  •  Family relationship breakdown
  •  Difficulties engaging with school, college or work
  •  A recent traumatic life event

If a young person has entrenched long term issues from childhood, psychosis, suicide ideation, eating disorders, sexual abuse – we would look to external agencies to sign-post referrals on for longer term specialist support.

We are a brief intervention service offering six sessions. Additional sessions (no more than 12 sessions) will be authorised if any of the below is evident throughout working:

 Safeguarding – possible self harm or harm to others or significant increase in child’s vulnerability

 Risk – significant deterioration of mental health and wellbeing/ self harm/ risk of significant deterioration/ disruption to everyday life/ risk of undermining or weakening of ‘protective factors’

 Intensity – more time needed to help the child to address issues

 Complexity – more time needed to address range of complex issues

 Mid or end term disclosures which are required to be addressed imminently

 All of the above to be considered;

  •  while making a referral to appropriate alternative services for continued and more specialised support if necessary or;
  •  if additional time makes it possible to de-escalate problems and issues so a child no longer needs specialist support/intervention

Who to contact

020 8853 9065
E-mail or

Services for young people aged 16-19 take place at:

The Point
47 Woolwich New Road
SE18 6EW

 T: 020 8921 8224

Services for children and young people under age 16 take place at:

217 Maryon Road
Charlton, London

T: 020 8853 9065

Where to go

Family action head office
Family Action, 24
Angel Gate

Other Details


Age Ranges
13+ years
Referral required
Referral Details

Aged 13-19 (upto 25 with SEND) or those in or leaving care.


Referrals will be accepted from a range of agencies. Self-referrals will also be accepted.

How To Complain:

If you are unhappy about any aspect of service please complain to the service manager in the first instance. If the problem is still unresolved then complain to the Commissioning Officer.

Local Offer


We are currently waiting to receive Local Offer information from this provider. In the mean time you can contact them on the details above if you need information on how they meet the needs of children and young people with Special Educational Needs and/or a Disability, and their parents/carers.


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